Due to a staff shortage coinciding with the annual Golden Week holidays, there will be extensive delays to order shipping from mid-April until early May. We apologize in advance to all customers affected by these delays for the inconvenience. If your order is urgent, please let us know and we’ll move it to the front of the line. Where possible, we will “upgrade” shipping free of charge to make up for lost time.
Golden Week is a group of national holidays at the end of April and beginning of May. Together with Obon and New Year, it is one of the times when Japanese businesses close down completely. So Japan Store and all our suppliers are closed during this period.
The reason for the staff shortage is that Japan Store manager Jun is in hospital for surgery on a basketball injury. I hope you’ll join me (and Michael Jordan) in wishing him a speedy recovery.