Contact Us

Japan Store - Direct From Japan, Japan Buyer Service

If you cannot find the exact item you are looking for in the store, don't despair! We can supply any product available online in Japan and ship it to anywhere in the world. And our fees are reasonable and transparent. We charge:

  • The cost of the item (including sales tax)
  • Domestic shipping charge (if applicable)
  • Optional search fee of $20 (this is not charged if you have already found the item available online and send us the URL)
  • Handling fee: the higher of $20 or 15% of the product value
  • International shipping by Japan Post

That's it. You can pay by credit card (via PayPal, we cover the fees) or international bank transfer. You can pay in Japanese yen, US dollars, Canadian dollars, Australian dollars, Euros, or UK sterling. We may accept other currencies but please check with us first.

Get in Touch

If you want to get in touch, the quickest way is to complete the Contact Form to contact one of our advisers who will endeavour to respond as soon as possible. Otherwise you can contact us at one of the following addresses.

Japan Zone
609-1 Hatanocho, Seto-shi, Aichi 489-0874, Japan

Japan Zone (UK)
54 Mackintosh Street, Bromley BR2 9UJ, United Kingdom
Tel: (44) 0203-289-9276

Email:
japanstore@japan-zone.com

Contact Form